FACTCHECK: Am I on my own once I start my treatment?
You are never on your own when you straighten your teeth with SmartSmileCo. We are with you every step of the way.
One of the rumours we’ve heard about at-home aligners is that you’re on your own once you receive them. This couldn’t be further from the truth.
SmartSmileCo is with you 7 days week throughout your smile journey. You’ll have unlimited and unrivalled access to our customer care and dental teams. Let’s say you’re about to put your aligners in for the night and have a question about how they fit. It’s Sunday, and you’re at the beach. What do you do? You get in touch with us via phone, email, or WhatApp.
You can get support anytime. Getting in touch with a local orthodontist outside of office hours can be difficult. With SmartSmileCo, you stay home, and we come to you via the power of telehealth.
Access the SmartSmileCo patient portal to upload your fortnightly images for SmartSmileCo to track your progress and stay on schedule with your aligners.
During your smile journey if you have any concerns at any point, we’ll handle them..
SmartSmileCo gives you more access to dental professionals via our telehealth service than you’d ever get in a traditional dentist’s office. We’re there for you every step of the way.
