To find out if SmartSmileCo can help improve your smile start by doing our free online assessment. Next, either order a home Impression Kit or book an appointment at one of our clinics where we scan your teeth, take photos and carry out an evaluation to determine if you can be treated. SmartSmileCo can treat most conditions. These include closing spaces between teeth, crowding, rotations, and some bite corrections. If we cannot treat your case, we’ll refund you the cost of your home Impression Kit.
What support do I get during my treatment?SSC Admin2021-09-25T11:19:23+10:00
At SmartSmileCo we can treat over 80% of cases. You can do our free online assessment for an initial indication then either order a home Impression Kit or visit a clinic. We will let you know if you are a good candidate. If you’re not, we’ll refund the full price of your home Impression Kit. You have nothing to lose, only a smile you’ll love to gain.
Can I use insurance to pay for the treatment?SSC Admin2021-09-25T11:34:38+10:00
Yes! Getting the smile you love shouldn’t be hard. This is why you can pay in two easy ways. You may design your own payment schedule (location dependent) or securely pay it all in one easy payment with your credit card or via PayPal.
Which forms of payment are accepted?SSC Admin2021-09-25T11:43:10+10:00
To find out how your teeth will look, and decide if you want to smarten your smile, you need to order an Impression Kit or book an assessment at a clinic. Once you are happy with your treatment plan, you can get started from $1,999, or $31 per fortnight. This is up to 70% less than other clear aligner systems. You will also receive a set of retainers worth $95, absolutely free!
What is the “Smile for Life” Guarantee?SSC Admin2021-09-25T11:46:35+10:00
We guarantee your new smile while you continue to care for it. If at any time after your treatment your teeth move out of alignment, we’ll straighten them again at no additional cost. You are required to comply with post treatment care.
SmartSmileCo’s mission is to make people smile more, every day. One way we make you smile is through our Impression Kit Money Guarantee. When you buy a home Impression Kit, orthodontic professionals use world-class precision technology to assess whether they can create a treatment plan that suits you. If the orthodontic team assess that they can’t deliver the results you deserve, you will be refunded the price you paid for your Impression Kit.
How do I get started?SSC Admin2021-09-25T06:34:17+10:00
Getting started is easy. Simply order an impression kit or book an assessment. That’s it! The journey to your perfect smile has already begun. Remember, we’ll always be there to help you along the journey.
How do I know what my final result will look like?SSC Admin2021-09-25T09:57:59+10:00
After we receive your impressions or scan it will take a few days to create your digital treatment plan. You will then be provided with a 3D preview and once you decide to proceed with treatment, on average, it will take 10 days to receive your aligners.
To ensure that the process happens as quickly, make sure you get your impressions back to us or book your assessment as soon as possible and respond quickly to your treatment plan. If you have any questions contact us.
Are SmartSmileCo aligners straight cut or scalloped?SSC Admin2021-09-25T11:53:08+10:00
Unlike most other aligners, SmartSmileCo SuperClear aligners are scalloped. This means they are more comfortable, fit your mouth better and cause less irritation to your gums and cheeks. They are also near invisible while wearing.
Why do I need aligners for my upper and lower teeth?SSC Admin2021-09-25T11:54:31+10:00
Your teeth are designed to fit into each other perfectly. If you move one set of teeth you usually need to move the others as well. If you don’t, they will not align with each other and cause further problems.
What are the SmartSmileCo aligners and retainers made of?SSC Admin2021-09-25T11:57:18+10:00
SmartSmileCo aligners and retainers use our SuperClear material that are custom-made, lightweight, clear plastic. They are smooth, comfortable, BPA-free and phthalate-free, and are hardly visible. They are shaped to your gum line so won’t not irritate your cheeks and gums like traditional braces or other aligners.
What are SuperClear aligners?SSC Admin2021-09-25T11:58:21+10:00
SmartSmileCo’s SuperClear aligners use clear aligner technology to slowly move your teeth. Based on the impressions you take at home or the scan taken in clinic, our orthodontic team create a smile that is all your own. We use a digitally created treatment plan to make sure your teeth move into place perfectly. Your SmartSmileCo treatment plan comes with the number of custom aligners that each move your teeth safely, little, by little. You wear each set of aligners for 2 weeks before progressing to your next set until your teeth not only look great but function perfectly as well.
How long does it take to fix my smile?SSC Admin2021-09-25T12:00:33+10:00
Clear aligners are the new alternative to braces made from BPA-free clear plastic. They are custom made to fit your teeth, gradually moving the position of your teeth to make them straight. Unlike braces, you can remove them and put them back on as you want.
SmartSmileCo is capable of treating over 80% of orthodontic conditions. You can receive an initial indication with the free online assessment. After you provide your impressions with our dental mold kit or you visit a clinic, our orthodontic professionals use cutting-edge precision technology to assess whether our treatment plans suit you. If the orthodontic team assess that they can’t deliver the results you deserve, we’ll refund the full price of the dental impression kit.
What is the Impression Kit Guarantee?SSC Admin2022-01-19T03:31:42+11:00
If our orthodontic team can’t create you a treatment plan, you will be refunded the price you paid for your impression kit. You are required to do our free online assessment before purchasing for the guarantee to apply.
Will I be able to see what my teeth will look like at the end of the treatment?SSC Admin2022-01-11T23:10:14+11:00
Our home Impression Kit gives you 3 sets of impressions for both your top and bottom teeth. Follow our comprehensive guide and watch our video. Once you do your first impression send us images of them and we will provide you additional guidance on how to provide better impressions of your teeth. If you still have problems, we’ll send out another kit, all you have to do is cover shipping.
A glass of orange juice has a similar effect on the teeth as Premium Whitening. As Premium Whitening takes place while you sleep it can be gentler than the concentrated gel used at a dentist’s office, which needs to take place over a much shorter time.
Use for 3 to 14 consecutive nights until the desired whiteness is attained. Premium Whitening comes with 2 separate gel tubes. You may feel 1 is enough and keep the second for later.
Depending on your enamel quality and lifestyle habits you may or may not need an annual top up. This professional product doesn’t require ongoing use, it gives longer lasting results than non-premium products.
During my treatment, when is the best time to start the premium teeth whitening?SSC Admin2021-09-25T10:53:59+10:00
Premium Whitening treatment can start at any time during or after your treatment. However, if your teeth are crowded and covering each other, it may be best to wait until all the surfaces can be reached by the whitening gel to achieve a more uniform result.
How long can I keep the Premium Whitening?SSC Admin2021-09-25T10:54:57+10:00
The Smart Desensitising Pen is an optional treatment for customers for those with extra-sensitive teeth.
If you have sensitive teeth use the pen the same as the whitening gel 15 minutes before starting the session, rinse and proceed with whitening. It can also be used after the whitening session, then you don’t have to rinse it out.
We recommend its use at night so it’s not countered with fluids or food.
How does the Premium Whitening address sensitivity?SSC Admin2021-11-17T05:34:04+11:00
Some people experience sensitivity when whitening their teeth, this is normal. If your teeth do become sensitive, you may reduce how regularly you whiten or reduce the treatment duration. Sensitivity should disappear completely within 1-3 days after completing the treatment.
If you spread whitening gel on your gum irritation can also occur. This will disappear shortly after treatment. Vitamin E oil on the affected area may help.
For those who do suffer from extra teeth sensitivity, a Desensitising Pen is available for use.
Can I whiten caps, crowns, fillings, or veneers?SSC Admin2021-09-25T10:03:49+10:00
It depends on your enamel quality and lifestyle habits. Some teeth whitening products can show dramatic results in just a few days, while others can take a couple of months. The majority of people will be able to whiten their teeth within 1-2 weeks.
During my treatment, when is the best time to start using the Smart Whitening Pen?SSC Admin2021-09-25T10:07:54+10:00
You can start using the Smart Whitening Pen at any time during or after your treatment. However, if your teeth are crowded and covering each other, it may be best to wait until all the surfaces can be reached by the whitening gel to achieve a more uniform result.
How long can I keep the Smart Whitening Pen?SSC Admin2021-09-25T10:08:31+10:00
Those who want whiter teeth or want to prevent stains from settling should use the Smart Whitening Pen.
People under the age of 18, who are pregnant, have health problems, periodontal disease or gums that are in poor condition, overly sensitive teeth, wear braces, had recent oral surgery, decayed teeth, have roots exposed, have colitis, have jaw problems, or are allergic to items inside the gel should not use this product.
It remains the user’s responsibility to ensure they are not allergic to any of the ingredients before using.